Create raving fans out of your customers (internal and external) ! Eliminate email clutter, be more responsive and provide fanatical customer care in organizations of all sizes with this
Work 365 Help is an easy-to-use solution for managing Service Requests and Help Desks for any department in the organization. Whether there is a need of IT Helpdesk or HR helpdesk, this SharePoint servicedesk app optimizes service desk performances and helps reduce cost and complexity.
Work 365 Help gives a centralized access to manage requests, approve requests and assign them to the right agents. Work 365 also includes agent routing and ticket assignment. The Help Desk Addon is available on a monthly subscription basis with no annual commitment.
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