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Work 365 HelpDesk for SharePoint Online

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Price:   $99.00   
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The Help Desk application for SharePoint Online-Office 365 help teams manage the process of handling various service requests easily. The Help Desk application is available for annual purchase. Pricing is based on the number of Agents configured to handle requests on annual basis.

Work 365 Help is a SharePoint Online application. 

Work 365 Help gives you centralized access to manage requests, approve requests and assign them to the right agents. Work 365 also includes agent routing and ticket assignment.

The Help Desk Add-On pricing is based on the number of agents that are configured in the system to handle requests. Pricing per agent is $99/year.

For more than 250 users please contact us at sales@iotap.com for a quote. 

 

Leave (HR) Helpdesk

Searching

Manage Leaves

Workflow

Multi-Approval process

Email Alert System

Email Reminder Process

Email Escalations Process

Dashboards

Multi Location/Holiday Calendar

Integration with Time Tracking

Leave Carry forward

Leave Forfeiture Feature

Mobile Access

Proxy Leave Feature

Reporting

 

Ticket Helpdesk

Searching

Manage Tickets

Auto Assignment

Workflow

Tracking History

Email Alert System

Email Reminder Process

Email Escalations Process

SLA

Dashboards

Reporting

Knowledgebase

 

Travel Helpdesk

Searching

Travel Booking Request

Workflow

Multi-Approval process

Email Alert Process

Email Reminder Process

Email Escalations Process

Reporting

Travel Expense Claim

Workflow

Multi-Approval process

Email Alert Process

Email Reminder Process

Email Escalations Process

Reporting

Integration with any Payroll Software

Multi-Currency Compatibility

Mobile Access

SLA

Dashboards

 

 

Benefits of using Helpdesks :

 

  • Easy to use
  • Easy to deploy
  • No Project Complications
  • Cost-effective
  • Plug-n-Play

 



Your application subscription entitles you to email support. For email support contact support@iotap.com.

Work 365 Help works with SharePoint online.  

Please join the work 365 user group for tips, tricks and to share feedback at www.yammer.com/work365apps


Your application subscription entitles you to email support. For troubleshooting and phone support please contact support@iotap.com to review and discuss options.

Work 365 Help works with SharePoint online.  

Your application subscription entitles you to email support. For troubleshooting and phone support please contact support@iotap.com to review and discuss options.

Work 365 Help works with SharePoint online.  


Work 365 Help is a SharePoint Online application. 

Work 365 Help gives you centralized access to manage requests, approve requests and assign them to the right agents. Work 365 also includes agent routing and ticket assignment.

The Help Desk Add-On pricing is based on the number of agents that are configured in the system to handle requests. Pricing per agent is $99/year.

For more than 250 users please contact us at sales@iotap.com for a quote.