Dynamics 365 Customer Service is used by Organizations for a variety of reasons – Tracking Completion of Task Requests Recording and resolving Complaints Managing and Monitoring Service issues While some of these reasons may be simple to work on and complete, others may be long drawn, requiring multiple people to work on it and have it pass through various stages before closure. Defining Tickets and Cases While we usually interchange the words “Cases” and “Tickets” when referring to the […]
Solution / Services
What others say about us
They are great. We got our solution done very quickly, customer service was excellent and the product works perfectly. We had one problem and they resolved it immediately.
The staff and service at IOTAP are second to none. All of our projects are completed on-time, under budget and exceed the expectations of the business user.
IOTAP feels like an extension of our development team, they have the same drive to customer satisfaction and technical excellence that we have. IOTAP staff are quick to learn and apply new technologies very quickly and give us a big competitive advantage. We would highly recommend IOTAP.
IOTAP’s on demand service offering has helped Globenet in cutting engineering and support costs while at the same time increasing customer satisfaction levels and profit margins.They strive for excellence and have helped Globenet tremendously. It’s truly a pleasure working with IOTAP
We were extremely satisfied with IOTAP’s SAP RFID consulting and systems integration services. They have the right mix of technical and functional expertise to deliver an RFID serialization project on the SAP Platform. We were able to deploy a productive SAP Auto Id system with integration to a line-level serialized packaging solution on time and under budget
IOTAP resource we were assigned is very capable. Well- mannered and fits very well into how people in the region are. He is technically very good and well experienced and he knows what he is talking about. Output was good and implementation was quick and crisp.
The managers etc. who were reluctant to use the ERP earlier were very happy with the implementation and have adopted the new system. The team was also very happy with him.
I am impressed with the development resources we’ve been assigned. They have already helped us resolve some key issues so far.